Although on average, 30-40 percent of Screaming Circuits’ customers eventually migrate to volume production, a larger portion of the overall customer base is transactional-based production. This means Screaming Circuits provides the majority of its customers with either standalone, or short-run PCB assembly services. Many in this portion are product development teams who need a reliable source for prototypes, or small-quantity printed circuit board production.
The Screaming Circuits website is designed with a mix of services to accommodate a wide range of needs for users of transactional-based electronics assembly and production. “For this market segment, our online ordering trends show about one-third of overall business is self-service turnkey, where the customer orders some or all parts during; one-third of the business is full turnkey, where Screaming Circuits handles all parts ordering; and one third of this portion use kitted parts-which are consigned by the customer. This shows a migration from the standard model of customer-supplied part kits to one instead where the electronics manufacturer handles procurement and purchasing of the necessary PCB components and parts for the customer.” said Duane Benson, Screaming Circuits’ Marketing Manager.
Customers visiting the Screaming Circuits website can order their PCBs directly from Sunstone Circuits and source parts through Digi-Key as part of the prototype purchase. Or, if a customer would like to simply provide a bill of materials (BOM), Gerber files, centroid drawing, assembly drawing and PCB silkscreen, Screaming Circuits will order the necessary materials, based on the provided specifications. “As an electronics contract manufacturer, we want to provide the specific level of support that each individual customer requires. If a customer wants to order a quickturn simple PCB assembly prototype online, we can have it back to them in as little as 24 hours. If they need short-run production but have a more flexible deadline, we provide that service at a lower cost than quickturn services. If they have questions during the ordering process, we have people with answers.
Although customers can quote and order a range of PCB assembly services entirely online, it can also be done over the phone with the assistance of a customer service rep. Furthermore, Screaming Circuits’ engineering team is standing by to make design for manufacturability or testability recommendations from their broad base of talent and experience, as well. If a customer needs to migrate from transactional production into larger volume production, parent company MEC’s three production facilities have the capacity to support that type of increased order quantity.
“While our corporate users value the speed, expertise and flexibility Screaming Circuits can offer, our DIY users appreciate most the instant access to significant engineering and sourcing bench strength, while and only pay for the time needed to build their prototypes. We like the fact that we are keeping North American manufacturing competitive and contributing to the resurgence of the hardware startup. .
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